We all love rafting! It is a fun group activity that helps you bond with family, friends, co-workers, or love partners. The best part is the adrenaline rush you’re feeling when navigating the rafts down through the river stream!
Don’t you want to feel free with your clients when running your river exploration adventures and tours? Why ruin this extraordinary moment with stressful and time-consuming manual administration of your bookings and operations?
Upgraded Bookings Administration for Rafting Companies
This guide for rafting companies will walk you through the benefits of having a good website and showcase how a rafting booking software with all the features required for your organization can help you grow your rafting company.
You want to enjoy rafting all while being safe. Your safety depends on wearing your life jacket and avoiding all the rocks in the river.
In the same way, it is better to prevent overbooking and misunderstandings during a busy day of the summer season and free your mind of unnecessary thoughts when running your tour. Overbooking and misunderstandings can lead to operation disasters and sometimes unhappy customers.
Here your life jacket is kleesto, your all-in-one rafting booking software!
kleesto Rafting Booking Software & Resource Management
It is challenging to synchronize equipment and personnel with your rafting tours and activities. If you want to do it manually, think again because it may be very time-consuming.
Why is synchronizing important? Because your entire team, your guests, and partner tour operators need to know that everything is ready before the adventure begins.
Here’s precisely what resources you should now check manually for each tour:
- life jackets
- rafting boats
- rafting guides
At any given time, you should know if you have enough inventory and all the required resources for the next booking and if everything is in its place for the next trip. For this reason, our team has set up the perfect real-time resource management system for your rafting business.
Real-time availability helps you:
- Synchronize your activities with your equipment and personnel across all your channels,
- Save time from confirmation emails or communications, and,
- Be able to handle many more bookings to grow your business.
Make sure your rafting booking software allows you to connect and track your resources, including your equipment and personnel, streamline your operations and communications in one place and run your rafting business. Get more direct bookings for your rafting trips, and let your booking engine do the hard work for you!
How to Boost your Online Booking with an Optimized Website and a Booking Management Software
Nowadays, we all want to find what we’re looking for in a few seconds. Same with your customers and partners.
The essentials to increase your online bookings
- A professional mobile-friendly website to promote your services and products. Present your events, tours, classes, equipment rentals, or add-ons. Make sure you offer online booking with a connected payments gateway to accept payments online and that your website helps your clients access their desired information and easily navigate through your schedule to book their chosen adventure for their preferred dates and times.
- An optimized and well-designed listing page for travel agents and B2B partners. Make sure to thoroughly describe your services with all the required information like supported group size, difficulty level, pricing options, commission details. Don’t avoid offering live availability and online booking, so you can allow other tour companies to sell and book your services to more people without worrying about your schedule and current reservations.
- A booking system to automate everything from the checkout process for your customer to the internal management for your business. Make sure you can manage all your reservations, resources, and personnel, secure payments and refunds, digital waivers, and focus on what matters most… to increase your partner network, provide remarkable experiences to your guests, and grow your revenue!
Are you worrying that improving your online presence will be time-consuming? Now you can simply create your travel products in a few minutes. With modern technology, there are no limits!
Even after taking all these steps, your online presence isn’t whole without the proper marketing efforts. We have covered some in-depth tips about social media marketing and how to implement a good marketing strategy.
Remember that you can’t do everything on your own, and outsourcing some of the complementary tasks like marketing may increase your cost but will help things run faster, and world-wide direct online sales won’t be far away!
Analytics for Better Decisions
To improve your efficiency, you should question yourself; how much money do you generate from each activity? What is the cost of running each event? What is the number of your monthly sales? Which one of your partners is the most profitable for your business? It’s all a matter of time until you will need some answers!
Don’t know where to start? First, take control of your business, manage your operations and distribution, and become more competent with a system to track your performance. Then, kleesto’s advanced analytics system enables you to constantly be in charge of your sales performance to make better decisions.
Protect your Reputations
Rafting is a sport that requires a lot of effort to be appropriately organized. People have big expectations for this “once in a lifetime” experience, and if anything goes wrong, it can pop their bubbles!
Therefore, you should be ready to overcome every obstacle that might appear. Otherwise, you may have to deal with negative reviews for your tours on your website or OTA listings. And negative reviews by groups on tours for groups are, unfortunately, a price you should not want to pay!
Be careful: your clients are not easily satisfied these days. So everything should work perfectly to gain a 5-star review, increase reputation, and turn your average customer into a loyal one.
Of course, an internal reservation management system brings a win-win scenario for you, too, because the whole business environment is more peaceful and healthy for you and your team when you complete all the administrative tasks successfully and see your company’s revenue growth.
kleesto is an online travel management platform with all the required features to manage your tours and reservations that offer you the tools to optimize your performance to manage everything from one place efficiently and without stress.
Imagine being successful while having the time to watch your favorite series on Netflix or spend more time with your family. Isn’t that great? For this reason, we built kleesto to help your company reach new levels. Start your free 21- day trial today!