Are you looking for a way to easily manage your boat tours, yacht charters, boat rentals, and sailing?
If so, you’ll want to check out our top 5 best practices for your online booking system.
By following these simple tips, you’ll be able to pick a software for boat tours that can help you streamline your booking process, automate your payment management, save time and keep your customers happy.
1. Ensure that your all-in-one boat reservation software is easy to use.
A well-designed reservation management platform for operators of boat charter operators, yachting & charter agents can help to streamline the process of making a booking and ensure that all of your options and bookings are easily accessible. The design should be easy to navigate, with all direct bookings, available boats, b2b distribution channels, and OTAs displayed at a glance. Additionally, an excellent back-office dashboard should be reliable and secure, ensuring that your transactions are safe and hassle-free.
Make sure your live availability management system is easy to navigate, and all your options and bookings are available at a glance.
2. Make sure your boat booking software is fully integrated into your accounting software to make sure all of your bookings are taxed correctly.
When managing bookings for boat tours, sailing, or charter companies, it can be easy to get overwhelmed with all of the different pricing options and specs. That’s why it’s essential to have a system in place that is integrated with your payment processing and accounting system. This way, you can easily collect payments, sync your tour operators and keep track of your reservations.
This will allow you to collect payments and track your reservations quickly.
With your web based booking platform, your customers can book and pay online. Customer payments are collected instantly and reservations and analytics are tracked in real time. Your live availability is automatically updated, making it ready for the next customer request.
3. Make sure that your boat reservation system is 24/7 operational for direct bookings and payments.
This will ensure that customers easily find what they are looking for and complete the booking process for their favourite boat tours online through a booking widget on your website. On top of that, there are multiple activities like customer instant changes and updates to their bookings, management of their cancellations, review of their online vouchers, and real-time payments even for upcoming instalments before their trip. You should also have a 24/7 customer service line even when you are on-the-go to answer any questions, issues, or requests.
This will allow you to handle any reservations from your mobile device or answer any questions that come your way on time.
Additionally, many software solutions offer ways to easily handle customer support by providing answers to any questions they may have about the tour route or the boat specifications.
4. Make sure that you can customize your reservation management software for the specific needs of your boat rentals, yacht charters, daily cruises, or multiday boat tours.
Having a customizable online booking management system is vital for businesses that want to stand out from their competitors. This will allow you to create travel services that look and feel unique, making it easier for customers to find the information they are looking for and you will be able to update all information whenever you need it. Also, customizing your system will make tracking your fleet, your distribution channels, your documents, and accounting information, and, of course, managing your bookings and keeping track of customer information faster and easier.
This will also allow you to customize the look and feel of your system to match your brand.
By customizing the look and feel of your system to match your brand, modifying the checkout process with the exact information you need and being flexible with your booking and payment options, discounts, gift vouchers and connected marketing solutions, you can create a more user-friendly experience for your customers and optimize your conversion rates.
5. Especially for tour companies, make sure your online booking system is available in multiple languages.
When selling your boat tour, yachting, or fleet rentals online, it is essential to have your content accessible in multiple languages. This will allow you to reach a wider audience and accommodate those who may not be able to read or speak English. Additionally, having a user-friendly and easy-to-navigate system will make the booking process smoother for your customers.
This will allow you to reach a wider audience.
By following these tips, you’ll be able to easily grow your business.
Do you need the kleesto software for boat tours to manage your travel business?
Well… no, you don’t NEED the kleesto tour operator software to manage your travel business. HOWEVER, it can be a helpful tool to have if you want to streamline your operations and make things easier for yourself and your staff. Using kleesto, allows you to manage bookings, payments, itineraries, and more, all in one place.
The kleesto online booking platform for tour operators, boat tour providers, fleet operators, and boating businesses can be a great way to level up your daily operations, speed up your workflows and grow your business digitally. It can also help you keep track of your finances and performance over time. If you’re serious about running a successful travel business, then kleesto is definitely worth considering.
Haven’t you put kleesto to the test yet? Give it a try and start your free trial today! If you already use kleesto, well thank you for choosing our booking management solutions!